TL;DR - Request a refund within 6 hours of purchase and you'll get a full refund, no questions asked, as long as you've completed less than 20% of the course.
1. The 6-Hour Guarantee
We offer a no-questions-asked full refund within 6 hours of your purchase. If you feel the course isn't the right fit immediately after enrolling, you can claim a refund directly from your dashboard - no emails, no waiting.
2. Eligibility Criteria
A refund request is eligible if all of the following conditions are met:
- The request is submitted within 6 hours of the original transaction time.
- You have completed no more than 20% of the course content.
- The purchase was not made using a restricted promotional or discount code (unless the offer explicitly states refundability).
- Only one refund request is allowed per user per batch.
3. How to Request a Refund
We've made the process automated and hassle-free:
- 1Go to your Purchases & Refunds section in the Dashboard.
- 2Find the batch you purchased and click "Request Refund."
- 3The button is visible only within the 6-hour refund window.
- 4Select a reason and submit. Your request will be reviewed within 24 hours.
- 5Upon approval, the amount will be credited to your original payment method within 5-7 business days.
4. Exceptions - When Refunds Are Not Granted
Refunds will not be issued if:
- The 6-hour refund window has expired.
- More than 20% of the course content has been accessed or completed.
- We detect suspicious activity or clear abuse of the refund policy (e.g., downloading all resources and then requesting a refund).
- Your account has been suspended or banned for violating our Terms of Service.
- The purchase was made with a non-refundable promotional code.
5. Processing Time
Once your refund is approved by our team (within 24 hours of submission), the amount will be credited back to your original payment method within 5-7 business days, depending on your bank or card provider.
6. Contact Us
Still have questions about a refund? We're happy to help. Reach out at suryamani@devsikho.com and we'll get back to you within 24 hours.